Reference

How macan96 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and use the lobby — and how we keep that data secure.

Account data protectionDANA, OVO, GoPay transaction privacyCookie & device controlsData retention clarityYour right to request changes

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Questions

If you want to review, correct, or delete the personal data we hold on your account, our support team handles these requests directly. You can reach us through live chat inside your account dashboard, by email at the address listed in your account settings, or via the help form on the contact page. We aim to respond to all privacy-related requests within a reasonable timeframe — the specific turnaround depends on the complexity of the request.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

We built the account system around a few non-negotiable practices: encrypted storage, access limits, defined retention periods, and a clear path for you to request changes. Every DANA, OVO, and GoPay transaction that passes through your account is logged under SSL-encrypted channels. We keep data only as long as it's needed for the purpose it was collected — account operation, fraud checks, regulatory compliance where applicable — and we delete or anonymise it after that period ends.

Encrypted Storage

All account credentials and payment data — including your linked DANA, OVO, or GoPay details — are stored with SSL encryption and accessed only by authorised internal staff.

Cookie Controls

We use session and analytics cookies to keep the lobby responsive on your device. You can adjust cookie preferences in your browser settings at any time without losing your account.

Retention Limits

Personal data is kept only for as long as your account is active or as required for fraud prevention and legal compliance. After that period, data is deleted or fully anonymised.

Your Right to Request

You can request a copy of the data we hold, ask us to correct inaccuracies, or request deletion. Submit your request via live chat or the support email in your account settings.

What We Collect and Why We Use It

macan96 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register an account, we collect your name, contact details, and the payment method you link — whether that's DANA, OVO, or GoPay. Transaction records are stored to verify deposits and process withdrawals correctly. We also collect device identifiers and session data so the lobby

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loads consistently whether you're on mobile or desktop. This data is used only for account operation, fraud prevention, and support. We do not sell your personal information to third parties. Aggregated, anonymised data may be used to understand how the lobby is used — for example,
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which game categories are opened most. Your wallet details for DANA, OVO, and GoPay are handled under encrypted storage; we never log full account credentials on our end beyond what verification requires. Access to your stored data is limited to authorised internal teams. Availability of this
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service and the data practices described here depend on local law and apply only in eligible regions.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About Your Privacy on macan96

These are the questions we hear most often from account holders about how their data is handled. If your question isn't covered here, reach out through live chat or the help form — both are available from inside your account dashboard.

We collect your name, email address, contact number, and the payment method you register — such as DANA, OVO, or GoPay. Device and session data is also recorded for security purposes.

Yes. Deposit and withdrawal transaction records are stored to verify payments correctly and to support any account disputes. These records are encrypted and not shared with third parties.

You can request a copy at any time. Send your request through live chat inside your account dashboard or via the support email listed in your account settings, with account verification included.

We keep data for as long as your account is active and for a defined period afterward, as required for fraud prevention and compliance. Once that period ends, data is deleted or anonymised.

We do not sell personal data. Anonymised, aggregated usage data may be used internally. Data is only shared with third parties where legally required or to operate core account functions.

Submit a deletion or correction request via live chat, the support email in your settings, or the help form on our contact page. Include your account details so we can locate and act on your request promptly.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How macan96 Handles Your Personal Information

Reach Us About Your Privacy Questions

How We Protect and Manage Your Account Data

Common Questions About Your Privacy on macan96

01 What personal data does macan96 collect when I open an account?

02 Is my DANA, OVO, or GoPay transaction history stored?

03 Can I request a copy of the data you hold about me?

04 How long does macan96 keep my personal data?

05 Does macan96 share my data with third parties?

06 How do I ask macan96 to delete or correct my data?

Privacy Policy

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